Professional Services

LAURENT UBERTI

PRESIDENT & CEO, SITEL GROUP, MIAMI

Uberti’s call center company moved to Miami six years ago after Groupe Acticall — the French startup he launched in 1994 — acquired Sitel, which had been based in Nashville. According to a 2017 interview with the Miami Herald, Uberti considered Miami perfect for a global company because of its diverse population, the “energy of its people” and its direct flights to the “rest of the world.”

Uberti was a business school student in France when he and two classmates started Acticall out of their Paris apartment, eventually growing it into a global provider of outsourced customer services. In addition to its call center operations, Sitel offers clients help with employee training, IT tools and apps and social media planning and research.

When it comes to time management, Uberti is no multitasker. “Multitasking is a skill so many people want to fully harness, but the reality is,” he told Authority magazine, “it doesn’t save you time. It can actually waste time because when you switch from one task to another, your brain must refocus. This requires additional time if you’re constantly switching back and forth, compared to if you just focus on one task at a time.”

Philip Anson Jr.

STS Aviation Group

Brian Ballard

Ballard Partners

Christine Barney

rbb Communications

Rodney Barreto

Barreto Group

Sarah Bascom

Bascom Communications & Consulting

Hilarie Bass

Bass Institute for Diversity & Inclusion

LARRY BERRYMAN

MIAMI INTERNATIONAL BOAT SHOW

Brett Beveridge

Revenue Optimization Companies

Brittany Birken

Federal Reserve Bank of Atlanta

Paul Bradshaw

Southern Group

Brian Butler

Vistra Communications

Kelly Cohen

Southern Group

Michael Corcoran

Corcoran Partners

Brendan Courtney

HealthTrust Workforce Solutions

Ana Cruz

Ballard Partners

DANIEL DAVIS

JACKSONVILLE CHAMBER OF COMMERCE

John Delaney

FIORENTINO GROUP

Brett Doster

Front Line Strategies

Chris Dudley

Southern Group

Tom Feeney

Associated Industries of Florida

Michael A. Finney

Beacon Council

Marty Fiorentino

Fiorentino Group

Suzanne Forbes

James Moore & Co.

Tim Giuliani

Orlando Economic Partnership

Adam Goodman

Ballard Partners

Barry Gould

Eisneramper

Blain Heckaman

Kaufman Rossin

Bill Herrle

National Federation of Independent Business

Rick Homans

Tampa Bay Partnership

JOHN J. JENNINGS

Waste Pro USA

Drew Levine

G4S Secure Solutions USA

Suneera Madhani

FattMerchant

Tina Matte

Gravina, Smith, Matte & Arnold

MARY MAYHEW

Florida Hospital Association

MICHAEL MUNZ

DALTON AGENCY

Bennett Napier

Partners in Association Management

Luis H. Navas

Global Governance Advisors

PEGGY NORDEEN

STARMARK INTERNATIONAL

Carey O’Donnell

O’Donnell Agency

John Paglia III

Florida Express Environmental and United American Recycling

Jorge A. Plasencia

Republica Havas

George Platt

LSN Partners

Phil Purcell

Marine Industries Association

Craig J. Richard

Tampa Bay EDC

Stephen C. Riggs

Carr Riggs & Ingram CPAs and Advisors

Tadd A. Schwartz

Schwartz Media Strategies

Kelly Smallridge

Business Development Board of Palm Beach County

John Sowinski

Consensus Communications

JAY STARKMAN

ENGAGE PEO

Bob Swindell

Greater Fort Lauderdale Alliance

Gray Swoope

VisionFirst Advisors

Julie Talenfeld

BoardroomPR

Cory Tilley

CoreMessage

LAURENT UBERTI

SITEL GROUP

Richard “Rick” Walsh

Knob Hill Group

Nancy Watkins

Robert Watkins & Co.

Lynda Weatherman

Space Coast EDC

Mark Wilson

Florida Chamber of Commerce

SAM ZIETZ

TOUCHSUITE

GEORGE C. ZOLEY

Geo Group