Michael A. Mayo

President & CEO, Baptist Health, Jacksonville

Baptist Health of Northeast Florida is a community-focused, faith-based, nonprofit health system composed of six hospitals with 1,326 beds, Baptist MD Anderson Cancer Center, four satellite emergency departments, and more than 200 patient-access points of care, including 50 primary care offices in Northeast Florida and Southeast Georgia. Mayo has been in leadership at Baptist Health for 16 years, has served as president and CEO since 2021 and is an adjunct professor at the University of North Florida Brooks College of Health.

EDUCATION: University of Alabama (BS), Texas Woman’s University (MS), Medical University of South Carolina (Ph.D.)

WHAT I’VE LEARNED: The most valuable lesson I have learned in life and business is to treat everyone with respect and acknowledge their presence. We live in a fast-paced world and yet, in health care, I meet people at their most vulnerable moment when they are a patient. Acknowledging them and their needs and showing respect breaks down barriers and allows for a moment of human intervention. If we can take this attitude and action into every phase of human interaction, we will have made a difference in someone’s life.

READING: The 21 Indispensable Qualities of a Leader, by John C. Maxwell